The Top Posters Are . . . . .

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  #11  
Old 06-29-2006 | 05:10 AM
deej's Avatar
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Default RE: The Top Posters Are . . . . .

Well I have to disagree, and it all depends on how well you know your dealer. I bought a $6,000 mower from him 10 years ago and since then we have become pretty good friends. So I called him today and explained the situation, and said since I was buying another bike, could he push my bike through the shop faster, and he said he would call me back. In 5 minutes he called and said next Thursday I could bring in the bike and pick it up the same day. That's more like it
 
  #12  
Old 06-29-2006 | 05:44 AM
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Default RE: The Top Posters Are . . . . .

Here's a typical exchange with my dealer:

Me: "Hi, It's time to check the valves on my KLX250S that I bought from you a month or so ago. Can you tell me how much that will cost?"

Dealer guy: "What kind of bike was that?"

Me: "KLX250S."

Dg: "Um, we don't have that in our books - are you sure it's not a Vulcan?"

Me: "Yes, I'm sure. I just want to know how much."

Dg: "Hard to say, really. It's always more if we have to actually adjust them. Won't know till we open it up." (Translated: "If you have to ask, you can't afford it." or "We never commit to a price up front because that makes it harder to inflate the bill later.")

Me: "Can I buy the valve shims from you?"

Dg: "Yeah, sure, bro."

Me: "How much?"

Dg: "Um, $10 each."

Me: "Do you have any in stock?"

Dg: "No, that's a special order."

Me: "How long to get them in?"

Dg: "About a week. Maybe longer."

Me: "Maybe I can do this myslef - do you know what diameter shims I need?"

Dg: "No, sorry."

Me: "You mean you can't tell me what size valve shims go in a KLX250S?"

Dg: "Right."

Me: "Do you have any there in your shop?"

Dg: "Yes, in the back."

Me: "I thought you said they were special order?"

Dg: "We can't sell our shop parts."

Me: "Do you think you could measure one for me?"

Dg: "I'm kind've busy right now. Are you going to buy anything?"

Me: "Well, I just bought this bike from you a month or so ago, does that count?"

Dg: "Sorry ... gotta go, bro. Rock on. Word."

Me: Sigh.


And that's the story for how I embarked on my own valve job. Necessity is the mother of all invention, learning, training, whatever
 
  #13  
Old 06-29-2006 | 05:46 AM
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Default RE: The Top Posters Are . . . . .

I should mention that I wouldn't trust these guys to wipe the bugs off my headlight.
 
  #14  
Old 06-29-2006 | 05:22 PM
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From: Just South of the Ocala Nationa Forest
Default RE: The Top Posters Are . . . . .

Ahhhhhh, come on I think you're being too hard on the dealers! They don't do things like that! [sm=violin.gif]

A friend of mine that rides a lot took her bike in for a new front tire. When she picked the bike up she jumped on and started riding home. For some reason she took a look at the front tire while riding down the road and noted there was not a nut on the axle. Slowed the bike down gently, pulled over and called the shop on her cellphone. They wanted her to ride it back to the shop and they would put a nut on it for her.

She has since learned how to do all the work on her bike herself.

My motto is, "The person that now works on my bike has a large concern for the well being of the person riding my bike!"
 
  #15  
Old 06-29-2006 | 06:19 PM
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Default RE: The Top Posters Are . . . . .

Good point Marty.[&:]
 
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