RockyMountainATV sends a bearing w/o protective oil, they say it's OK
#11
01-18-2013, 11:39 PM
I called RMATV today to see what was going on with the two items I was questioning. ( they were supposed to call me yesterday) The same guy I talked to Wed. told me today, that they were going to replace or refund both items, whichever way I wanted it. ( the seal they sent me was their last, and the new one would be back ordered ) I told him to go ahead and order me some new parts, I can wait.
I have always had good experiences with RMATV so the initial refusal to cover the questionable parts threw me off. After today's phone call I think they have redeemed themselves.
Dan
I have always had good experiences with RMATV so the initial refusal to cover the questionable parts threw me off. After today's phone call I think they have redeemed themselves.
Dan
Glad they're taking care of you, dan.
#13
01-19-2013, 04:38 PM
Join Date: Jan 2011
Location: North Shore of Lake Superior
Posts: 419
Wait, wait...it's not over yet. The new parts are not in Dan's hands and in primo condition. This is just like a plot twist in a horror flick...finally, you think everything is OK, but then a hand reaches up from behind the couch and grabs your neck! Oh I'm going to scream like a girl!
Ummm...never mind, good luck with the new parts, Dan, and I'm glad to hear RM is making good on the deal.
Ummm...never mind, good luck with the new parts, Dan, and I'm glad to hear RM is making good on the deal.
#15
01-19-2013, 05:04 PM
Good for you Dan! *Definitely the right thing for everyone involved.
The redneck in me says that the chance of the bearing failing is very low, so what's the problem? *The Project Manager in me however says that the risks associated with a failure are very high therefore best to DIRTT (do it right this time)!
The redneck in me says that the chance of the bearing failing is very low, so what's the problem? *The Project Manager in me however says that the risks associated with a failure are very high therefore best to DIRTT (do it right this time)!
#16
01-19-2013, 07:59 PM
Wait, wait...it's not over yet. The new parts are not in Dan's hands and in primo condition. This is just like a plot twist in a horror flick...finally, you think everything is OK, but then a hand reaches up from behind the couch and grabs your neck! Oh I'm going to scream like a girl!
Ummm...never mind, good luck with the new parts, Dan, and I'm glad to hear RM is making good on the deal.
Ummm...never mind, good luck with the new parts, Dan, and I'm glad to hear RM is making good on the deal.
#17
01-19-2013, 08:20 PM
Join Date: Mar 2008
Location: N. Illinois
Posts: 3,406
I'm keeping a positive attitude that it will all turn out OK. I still have the questionable parts in hand, and I also have an email with a tracking # for the replacement parts.
#18
01-19-2013, 09:21 PM
#19
01-19-2013, 09:44 PM
In all seriousness though, It's my understanding that the problem with the 787 is the Li-Ion batteries it employs combined with the vibrations of the plane. It's got me wondering how well-suited Li-Ion is for motorcycle applications? Will we begin to see underseat fires on bikes too?
#20
01-19-2013, 10:49 PM
Hahaha!
In all seriousness though, It's my understanding that the problem with the 787 is the Li-Ion batteries it employs combined with the vibrations of the plane. It's got me wondering how well-suited Li-Ion is for motorcycle applications? Will we begin to see underseat fires on bikes too?
In all seriousness though, It's my understanding that the problem with the 787 is the Li-Ion batteries it employs combined with the vibrations of the plane. It's got me wondering how well-suited Li-Ion is for motorcycle applications? Will we begin to see underseat fires on bikes too?