All I can say is wow, they have just earned a lifetime customer now. I placed my order late last night for a bunch of bike parts and accessories. This morning I get an e-mail from them titled problem with your order. I figure oh crap something is on backorder even though it said it was in stock........not the case, here's the e-mail:

Dear Joshua Bryant,

Thank you for your recent order. However I wanted to make you aware of some notes on the following item.
MSR Pro-Raptor Clutch Lever Assembly, Shorty Black- Will not fit any machine with a hot start for those machines use the Hot-Start assembly.
If you would like to make any changes to your order please contact us by email or call during our business hours at 1-800-336-5437 before 2:00 pm MST Feb. 19th. If we have not heard back from you at this time we will go ahead and ship out your order so we do not delay your shipping time.
If you have any questions, please email me.

Thank You,
Nicole
Rocky Mountain ATV/MC


For as long as I have been ordering stuff online, be it electronics, RC parts, or bike/atv parts I've never had a company contact me on a Saturday morning about "possible" issues with something I've ordered. I will definitely be going back to them for any future parts........unless of course they don't carry it.

 

wow that's a first!

 

FYI,
A good reference guide for handlebar choices is the "free" catalog from Rocky Mountain ATV/MC. It has size charts for all the bars that they list. Thier catalog hotline is 1 800 481-6724.

That from a previous post. I buy all my stuff from them, as long as they have it. One thing I havn't found through them is those folding mirrors. Where is the best source?
_____________________________

Dual Sport - "The Journey Is The Destination"

Matt
Pagosa Springs, Colorado
2006 KLX250S

 

http://www.motorcycle-superstore.com...amp;division=6

Not sure if they are the best........but I have never had a problem in the last 4 seperate purchases.

Dave

 

Hey double d6, thanks for the link. I will give them a shot.

 

Yep I got my Joe Rocket street gear there, good prices and quick delivery. Although the site is a bit hard to navigate if you want to search for something as they use google search or something. I didn't care too much for that.

 

You will get a catalog with your order or soon thereafter. I have ordered several things from them and never had a problem. In fact I just got my new 520/108 chain from them delivered friday.

 

Rocky Mountain ATV is the best in my book, I had a bolt strip out on my bar ends. I called them at 9:00am today to tell them, The customer support lady said no problem Ill send you new ones. I just checked there site and its already been shipped

 

Same here, UPS destroyed my order, I posted it elsewhere but the box was so badly damaged that they lost all the contents. RM called me asked howI wanted to handle it. They replaced my order and shipped it 3 day select instead of standard ground at no extra charge. They are the only company that I've ever had a real ENGLISH SPEAKING person on the other end when it came to customer service! 2 thumbs up from me!